FAQ

Tall Origin is located near Amsterdam in The Netherlands. Founded by Olivier Richters and Desiree Stuijt.

Olivier Richters is also known as The Dutch Giant, stands 2.18m/7'2” tall, owner of MuscleMeat.nl. Officially the tallest non-competitive bodybuilder in the world has an impressive following on Instagram and Youtube. Others may recognize him from his acting (IMDB link) in Marvel's Black Widow, The King's Man, Gangs of London or other movies and series.

Desiree Stuijt (1.80m/5″11 tall), the partner of Olivier Richters, has always struggled to find clothes that fit and suit Olivier's style. After finishing her study in International Business and Management studies she supported Olivier in his business endeavors. However, by being continuously confronted by how difficult it was to find new clothes for tall people, they found purpose in solving that problem.

No, we don't have a physical store.

Addresses mentioned on our website are strictly for receiving mail.
We are not present at these locations.

Please check the size chart and description on the product page in which you are interested.

Sizes may differ from the brand, fit and what you prefer.
In the product description it is explained how you can choose the right size.

If you're still in doubt, please don't hesitate to email us at info@tallorigin.NL .

We currently offer the following three delivery options for getting your order to you.

  • DHL home delivery
  • DHL service point delivery
  • DHL express worldwide home delivery

Delivery options and their prices are shown at checkout once you've entered your address.

Yes, we do ship internationally.

 

For countries, delivery time and shipping costs, please check our shipping page.

Please check us shipping page for delivery time and shipping costs to your country.

We accept the following payment methods:

  • iDEAL
  • Teacher
  • Credit card (VISA, American Express, Mastercard)
  • PayPal
  • Sofort banking
  • AfterPay

If you have not yet received your Trace & Trace/Tracking:

We can still add/change your order, please email us as soon as possible via info@tallorigin.NL .

If you have yet received your Trace & Trace/Tracking:

There is a small chance your order is still with us, please email us ASAP at info@tallorigin.NL .
However, it could be possible your order is already on its way and we cannot add/change your order.

We only accept exchanges and returns that have been notified to us in advance via info@tallorigin.NL .

You must contact us by e-mail within 14 days regarding which order and item(s) of clothing it concerns and if you would like to exchange or get a refund.
If 14 days have passed since receiving your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item(s) must be unused and in the same condition that you received it. It must also be in the originalready packaging. If not, we cannot accept the return of the item(s).

Once your return is received and inspected, we will send you an email to notify we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund or exchange item(s) will be processed. In case of a return, a credit will automatically be applied to your credit card or original payment method within a certain amount of days.

Return instructions

To return your product, you should notify us via email (info@tallorigin.NL).
Then mail your item(s) to:

Tall Origin VOF
The Wind Turbine 7
3815 KP Amersfoort
The Netherlands

You will be responsible for paying for your own shipping costs for returning your item(s). Return shipping costs are non-refundable.
We strongly advise using a shipping method that includes a Track & Trace. Else we can't guarantee that we will receive your returning item(s).
In the case of an exchange, depending on where you live, the time may vary for your exchanged product to reach you.

We care about our products and logically do our best to deliver them to you in top condition. Nevertheless, it could happen you receive a wrong or faulty product. In that case, we will exchange the product free of charge.

Please note that you should contact us first so we can send you a return shipping label. If you pay for the return shipment yourself, we cannot reimburse those costs.

Don't hesitate to get in touch with us via email (info@tallorigin.nl), so we can arrange the exchange.

Currently, we are not looking for models or influencers as our marketing budget is still relatively small.

Please check our social media channels Instagram and Facebook if we are currently looking for ambassadors.

Please do not hesitate to send us an email: info@tallorigin.NL .