Contact
CONTACT US.
You can only contact us via the contact form or e-mail address (in English or Dutch); we respond within 24 hours. Sometimes you just want to try it out in a store instead of ordering. That is possible! Make an appointment via our contact form: Appointment. Please note, you can only visit us by appointment.
Frequently asked questions
Tall Origin is located near Amsterdam in the Netherlands. Founded by Olivier Richters en Desiree Stuijt.
Olivier Richters is also known as The Dutch Giant, is 2,18 m tall, owner of MuscleMeat.nl. Officially, the tallest non-competitive bodybuilder in the world has an impressive following on Instagram and Youtube. Others may recognize him from his acting (IMDB link) in Marvel's Black Widow, The King's Man, Gangs of London or other movies and series.
Desiree Stuijt (1,80 m/5″11 tall), the partner of Olivier Richters, has always had a hard time finding clothes that fit Olivier's style fits and fits. After completing her studies in International Business and Management studies, she supported Olivier in his business endeavors. However, by constantly being confronted with how difficult it was to find new clothes for tall people, she found a purpose to solve that problem.
No, we do not have a physical store.
Addresses listed on our website are for receiving mail only.
We are not present at these locations.
Please check the size chart and description on the product page you are interested in.
Sizes may differ from the brand, fit and what you prefer.
The product description explains how to choose the right size.
If you are still in doubt, don't hesitate to email us at info@tallorigin.NL.
We currently offer the following three delivery options to get your order to you.
• DHL home delivery
• DHL service point delivery
• DHL express home delivery worldwide
Delivery options and their prices will be shown at checkout once you have entered your address.
Yes, we ship internationally. Look for countries, delivery times and shipping costs on our Shipping page.
Check our shipping page for the delivery time and shipping costs to your country.
We accept the following payment methods:
- iDEAL
- Teacher
- Credit card (VISA, American Express, Mastercard)
- PayPal
- Sofort banking
- AfterPay
If you have not yet received your Trace & Trace/Tracking:
We can still add/change your order, please send us an email as soon as possible at info@tallorigin.NL.
If you have already received your Trace & Trace/Tracking:
There is a small chance that your order is still with us, please email us as soon as possible at info@tallorigin.NL.
However, your order may already be on its way and we will not be able to add/change your order.
We only accept exchanges and returns that have been reported to us in advance via info@tallorigin.NL.
You must contact us by e-mail within 14 days about which order and garment(s) it concerns and whether you want to exchange or get a refund.
If 14 days have passed since we received your purchase, we cannot offer you a full refund or exchange.
To be eligible for a return, your item(s) must be unused and in the same condition that you received it. It should also be in the originele packaging. If not, we cannot accept the return of the item(s).
Once your return has been received and inspected, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund or exchange item(s) will be processed. In the case of a return, a credit will automatically be applied to your credit card or credit card within a certain number of days originele payment method applied.
Return instructions
To return your product, you must notify us by email (info@tallorigin.NL).
Mail your item(s) to:
Long Origin VOF
The Wind Turbine 7
3815KP Amersfoort
The Netherlands
You are responsible for paying your own shipping costs for returning your item(s). Return shipping costs are non-refundable.
We strongly recommend using a shipping method that is provided with a Track & Trace. Otherwise, we cannot guarantee that we will receive your returned item(s).
In the case of an exchange, depending on where you live, it may vary before your exchanged product reaches you.
We care about our products and logically do our best to deliver them to you in top condition. However, it is possible that you receive a wrong or defective product. In that case we will exchange the product free of charge.
Please note that you must first contact us so that we can send you a return label. If you pay for the return shipment yourself, we cannot reimburse those costs.
Do not hesitate to contact us by email (info@tallorigin.nl), so that we can arrange the exchange.
We are currently not looking for models or influencers because our marketing budget is still relatively small.
Check out our social media channels Instagram and Facebook if we are looking for ambassadors.
Do not hesitate to send us an email: info@tallorigin.NL.